Goodbill Questions? (206) 759-7344

For provider offices

You take cash. We pay it, right now, by card.

A patient just told you Goodbill can pay for their visit. In about five minutes you can agree a cash price with us and get a card to charge, before the patient leaves the front desk.

Get started No account or sign-up needed.
  • About five minutesFrom member ID to a card you can charge.
  • Paid in fullOne card, loaded with the price we agree on.
  • No claim to fileWe only ask for a superbill after the visit.

How it works

  1. Step 1

    Verify the member

    Enter the member ID from the patient's insurance card and their date of birth.

  2. Step 2

    Tell us about the visit

    Find your practice and describe, in plain words, what the patient is being seen for.

  3. Step 3

    Review the claim

    We show the billing provider, rendering provider, and the procedure and diagnosis codes for the visit.

  4. Step 4

    Name your cash price

    Enter what you want to charge. You get a yes or no right away.

  5. Step 5

    Confirm the terms

    Agree that the price is payment in full, and give us an email for superbill requests.

  6. Step 6

    Run the card

    A virtual card appears on screen, loaded with the agreed amount. Charge it like any other card.

What you will need

  • The patient's member ID and date of birth
  • Your practice name or address, and its billing NPI and tax ID (EIN)
  • A short description of today's visit
  • The cash price you want to charge
  • Someone authorized to agree to pricing

What you agree to

  • The price you enter is the price for the services listed for this visit.
  • The card payment is payment in full.
  • You will not bill the patient for any balance.
  • You will send a superbill for the visit when we ask for it.

Common questions

Who is Goodbill?
Goodbill works with the patient's health plan to pay providers who are outside the plan's usual billing arrangements. When you accept cash but not the plan, we pay you directly on the plan's behalf.
How do we get paid?
With a virtual card (card number, expiry and security code) shown on screen as soon as the terms are confirmed. Key it into your card terminal the way you would for a phone payment. There is no claim to file and no waiting on a check.
What does the patient pay?
Nothing to you for this visit. The card is payment in full, and you agree not to bill the patient for any balance.
What if my price is not approved?
You can enter a lower price, or call Goodbill and we will work it out with you. We do not issue a card until a price is approved.
What if the visit is not covered?
Some services are excluded by the patient's plan. If that applies, we tell you before any price is discussed and no card is issued.
What happens after the visit?
We email you to request a superbill for the visit so the plan has a record of the care. That is the only paperwork.

Ready when the patient is.

Have the member ID card in hand, then start. Prefer to talk? Call (206) 759-7344.

Get started